Privacy Policy

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name
• Email address
• Company name
• Information submitted through contact forms, scheduling tools, or email
• Information shared during consulting engagements (e.g., documents, operational details, compliance materials)

Automatically Collected Information

• Basic website usage data (e.g., pages visited, browser type, device type)
• IP address and general location (via analytics tools)

We do not require user accounts to access our website or services.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule consultations
• Provide consulting, advisory, and project-based services
• Process payments and invoices
• Communicate about services, timelines, and deliverables
• Improve our website and service offerings
• Maintain security and prevent fraud
• Comply with legal or regulatory obligations

We do not sell your personal information.

3. Payment Processing

Payments are processed securely through third-party payment processors, including Stripe. Rose Thorn AI does not store your credit card or payment details on its servers.

Stripe's use of your information is governed by Stripe's own privacy policy.

4. Third-Party Services

We may use third-party services to operate our business, including:

• Scheduling and booking tools (e.g., Calendly)
• Payment processors (e.g., Stripe)
• Analytics providers
• Secure document storage and collaboration tools
• AI tools used internally to support analysis and workflow design

These providers only receive the information necessary to perform their services and are required to protect your data.

5. Confidentiality of Client Information

Information shared during consulting engagements is treated as confidential and used solely for the purpose of providing Services, unless disclosure is required by law or agreed to in writing.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. While no method of transmission or storage is completely secure, we take appropriate steps to reduce risk.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide Services
• Comply with legal, accounting, or contractual obligations

Client materials may be retained for recordkeeping unless otherwise agreed in writing.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Object to or restrict certain processing

To exercise these rights, contact us at dandelion@rosethorn.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:

Rose Thorn AI, LLC
📧 dandelion@rosethorn.ai